Pay Rent Online!
Sending in a check or money order to pay your rent can be trying, especially when relying on your local post office to deliver before your rent is due. We understand it can be tough to hand deliver your rent during business hours, and in an effort to help everyone sleep easier, and pay rent without late fees, Ascend now accepts rent payments online!
This is the safest, most secure way to pay your rent, and you can even set up recurring payments, so your rent is never late again!
Other payments options
You may also pay rent via personal check, cashier's check, or money order. Please note that cash payments will not be accepted.
Make all checks or money orders payable to Ascend Property Management (unless otherwise advised).
Please mail or drop off rent payments Monday-Friday 8 AM to 5 PM in our office at:
7606 Meany Ave, Suite 101
Bakersfield, CA 93308
Note the following:
All rent payments mailed or made in person must be received by 5 PM on the 6th of each month, or you will incur a non-refundable $100 late fee. The date on the check does NOT apply, only the date the check is received in our office. All rents received on the 7th of the month will be considered late.
All rent payments are advised to be deposited in the black security rent box inside our office. Ascend cannot be held liable for rents delivered outside of business hours, rents not deposited into the locked safe, for post errors, theft, loss, or vandalism of payments. The safest way to make your payment is online!
Maintenance Issues
Please DO NOT submit messages regarding rent, late payments, or security deposits here. Those questions can be answered in our office or by calling our office staff at 661-873-5770 to speak with one of our team members.
Please be sure to submit your maintenance request online!
Though you are welcome to call to discuss a maintenance issue, we will still ask for our own records, that the request is submitted in writing, online (available 24/7). EMERGENCIES will be handled immediately and all other requests will be addressed within 48-72 business hours. Emergencies are deemed as fire, flood, or bodily harm. Should you be experiencing fire or bodily harm, please call 911 immediately. For flooding issues, please shut off the main water line as soon as the issue is recognized to minimize property damage.
Instructions on submitting a maintenance request:
1. Please DO list all maintenance requests in one single request/message, not separately. Please know that once the request has been made, we will be sure to address the issue in a timely fashion.
2. Please DO NOT send duplicate requests or call the office immediately after submitting them to follow up as this only delays us from addressing the issues and getting you scheduled for repairs. You will get a call from the maintenance coordinator as soon as she speaks to the owner of the property.